One number for the whole team
Customers call and text a single local number. Everyone uses it from their own device.
For small teams in Canada
The shared business phone for your team
One number to call and text your customers. The person on duty gets the calls and texts, and the whole team sees the same history.
$20/month per team · no hardware to install
Why TandemPhone
A business line that follows your team
The right person answers
The person on duty gets calls and texts first. Duty rotates on your schedule.
Browser and phone
Nothing to install: it works on computers, iPhone and Android.
How it works
Ready in three steps
Choose your number
A local Canadian number, live in minutes. Your customers only have one number to remember.
Invite your team
Everyone gets an invite and signs in with their mobile number and a passkey. No passwords.
Set the duty schedule
Say who is on duty and when. Handoffs happen on their own, and anyone can take over when needed.
Shared history
The whole team sees the same conversation
A customer’s calls, texts and voicemails live in one place. No more “who talked to them?”.
- Everyone sees who answered and what was said
- Voicemails to play in the app, transcription optional
- No answer in the app: the call goes to the on-duty person’s mobile, then to voicemail
Pricing
One simple price for the whole team
One simple plan
$20/month
per team, plus tax
- Your local Canadian number
- 300 minutes and 500 texts included every month
- The whole team on the same line
- No hardware to buy
- No commitment, cancel anytime
Good to know
Frequently asked questions
Do I need to install anything?
No. TandemPhone runs in your computer’s browser, and adds to an iPhone or Android home screen like an app.
What if the person on duty doesn’t answer?
The call rings in the app first, then on the on-duty person’s mobile, and ends in voicemail. The whole team sees the call in the history.
What does the included usage cover?
Every month, the plan includes 300 call minutes and 500 texts. A minute is time on the line, inbound or outbound, rounded up to the next minute per call; a text is one message sent or received. Small teams rarely go over; beyond that, it is $0.03 per minute and $0.02 per text, added to the next invoice.
Can I call 911?
Yes. 911 is dialed from the app like on any phone. The emergency centre receives the address registered for the line, not your real location: always state your location out loud. 911 does not work without internet, power or a working device. Dial 933 to test without reaching emergency services.
Can I cancel?
Yes, anytime, in Settings → Subscription. Cancellation takes effect at the end of the paid period.
One number. The whole team. Starting today.
Write to us to open your account, then invite your team.